Who are you dealing with? I'm sure other area riders would be interested to know ...and to see if they do the right thing. I bought a bike from Connecticut and the previous owner took it in for some recall (CPS) work before I bought it. It was Columbia Motorsports and they did very sloppy work. The rear motor mount (just behind front pulley area) was on backwards , spacers in wrong spots and wrong bolts forced into wrong spots !!!!
I already had the bike in Canada at that point so I just dealt with it myself.
In Vermont a dealer scratched the clearcoat on my rim during a tire change..we settled on him giving me the tire ($200) and labour ($40) free- plus $150 cash. He was going to pull a new rim off a new bike in the showroom but it was newer and had the 5 spoke wheels. I was calm and firm with him and said I was just disgusted that they had scratched it up and he looked at it and said he was disgusted too....
And mine was not a safety issue like yours ...that is totally unacceptable... that kind of work puts your life in danger!! I would definitely take them to task !! Do you have Motor Vehicle Inspections in your state? If so, the authorites that govern that should be able to help you if the dealer won't on his own...